Dignity sought to humanise its model and Enhance the funeral planning process. Through journey mapping and workshops, we developed a platform that observed Dignity's NPS enhance to 74, reflecting significant advancements in consumer fulfillment.
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Modifications for the design at this stage are the cheapest, and it’s greatest to receive a little something you are 90% happy with during the mockup phase, specifically in terms of the general layout from the internet pages, and the colour schemes.
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The regularity in font kind and measurement across distinct sections and webpages inside the interface also contributes to some cohesive and harmonious user expertise.
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Start out your transformation currently The person practical experience and Over-all design are about and earlier mentioned what we could have hoped for, not only has the product already obtained an NPS rating of seventy four, but it had been not too long ago voted the very best-rated funeral strategy product on the market by Revenue Preserving Qualified, just eight months post-start. We look ahead to continuing to work together as we go on to evolve and innovate. Charlotte O’Shea Dignity PLC The Rawnet staff is amazingly responsive from a challenge administration/strategic viewpoint. Everyone seems to be so ready to aid and supportive of the Bottomline workforce.